This training provides delegates with practical tips and advice on how to handle difficult conversations in the workplace.
Managing people can often raise challenging situations where a conversation is required to deal with an issue. Too often these conversations are put off or left too late causing the issue to fester, become more difficult to manage and costly for the business.
You will learn and be confident in how to deal with typical workplace scenarios including personality clashes, personal hygiene, poor performance and bullying.
Previous delegates who have attended this course have said;
“Very informative, knowledgeable trainer. I now feel more prepared!”
“Gave me more confidence to act”.
This course is ideal for line managers, supervisors, team leaders and heads of a department.
Interested? BOOK HERE!